Last updated: April 29, 2026
This privacy policy explains how Gendron & Fils, a sole proprietorship of Philippe Perreault-Gendron operating in Saguenay (Quebec), collects, uses, shares, and protects the personal information entrusted to it.
This policy complies with Quebec's Act respecting the protection of personal information in the private sector, as amended by Law 25 (Act to modernize legislative provisions as regards the protection of personal information), and with Canada's Anti-Spam Legislation (CASL).
Gendron & Fils is committed to fully complying with the obligations of Law 25, in force in Quebec since September 22, 2023. Our compliance is based on the following principles: transparency about the purposes of collection, data minimization, granular consent, guaranteed access and rectification rights, and notification in case of confidentiality incidents.
The party responsible for the collection and processing of personal information is:
Philippe Perreault-Gendron
Owner and personal information protection officer
Gendron & Fils
Saguenay (Quebec)
Email: info@gendronfils.ca
Any question, access request, rectification request, consent withdrawal, or complaint regarding the protection of your personal information may be sent to this address. We commit to responding within a maximum of 30 days, in accordance with Law 25.
We collect only the personal information necessary for the identified purposes. Data collected varies by interaction context:
Your personal information is used exclusively for the following purposes:
We never use your information for automated profiling that makes decisions about you. We do not sell, rent, or trade your personal information with third parties for commercial purposes.
The collection of your personal information is based on your free, informed consent given for specific purposes. In accordance with Law 25, this consent is:
To operate our website and communicate with you, we entrust certain information to third-party subprocessors. In accordance with Law 25, we explicitly inform you of the identity of these subprocessors and of the fact that some of your information may be transferred outside Quebec.
Function: customer relationship management (CRM), hosting of contact and newsletter forms, email delivery.
Data location: United States (data centre na1).
Legal framework: HubSpot is an American company subject to the U.S. CLOUD Act. We plan to migrate to HubSpot's Canadian data centre (ca1) when transitioning to a paid plan. HubSpot contractually commits to respecting the European GDPR and publishes its own privacy policy.
Function: web hosting and site distribution.
Data location: United States (global distribution network).
Legal framework: Netlify is an American company. Its privacy policy details its practices.
Function: loading the site's typefaces (Archivo, IBM Plex Sans, IBM Plex Mono).
Data location: United States and global network.
Data concerned: IP address when loading pages. No form data is shared with Google.
We commit to regularly evaluating the compliance of our subprocessors against standards equivalent to those required in Quebec. Before any new subprocessor involving a transfer outside Quebec, a privacy impact assessment is performed in accordance with Article 17 of Law 25.
We retain your personal information only for the time necessary to fulfill the purposes for which it was collected:
At the end of these periods, your information is irreversibly destroyed or anonymized.
In accordance with Law 25, you have the following rights regarding your personal information at all times:
To exercise any of these rights, write to info@gendronfils.ca. We will respond within a maximum of 30 days.
Our site uses cookies for the following purposes:
No third-party advertising or profiling cookies are used on this site.
We implement reasonable security measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures include: encryption of communications (HTTPS/TLS), strong authentication of administrator accounts, and access limited to the principle of least privilege.
In the event of a confidentiality incident presenting a risk of serious harm, we commit to notifying you and reporting the incident to Quebec's Commission d'accès à l'information, in accordance with Law 25 obligations.
Any commercial email we send you (notably our newsletter) complies with CASL requirements: it is sent following your express consent, it clearly identifies the sender, it provides our contact information, and it contains a simple, functional unsubscribe mechanism. You may unsubscribe at any time by clicking the link provided in each email.
We reserve the right to modify this privacy policy to reflect legal, technological, or operational developments. Any significant change will be communicated to you by email if you are subscribed to our newsletter, and signaled by a notice on our website. The last update date is shown at the top of this page.
If you believe your personal information protection rights have not been respected, you may file a complaint with Quebec's Commission d'accès à l'information:
Commission d'accès à l'information du Québec
525, boulevard René-Lévesque Est, bureau 2.36
Québec (Québec) G1R 5S9
Phone: 418-528-7741
Toll-free: 1-888-528-7741
Website: www.cai.gouv.qc.ca